Refund policy
At Toyzzy, customer satisfaction is our top priority. If you are not fully satisfied with your purchase, we are here to help.
Returns
You have 7 days after receiving your order to request a return. To be eligible:
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Item must be unused and in original packaging
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Product must be in resellable condition
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Proof of purchase (order number) is required
Non-Returnable Items
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Used or damaged products
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Items without original packaging
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Clearance or sale items (if applicable)
Refunds
Once we receive and inspect your returned item:
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Approved refunds will be processed within 5–7 business days
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Refund will be issued via bank transfer or JazzCash/Easypaisa
Cash on Delivery Orders
For COD orders, refund will be processed after verification via provided contact details.
Return Shipping
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Customer is responsible for return shipping charges
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Shipping charges are non-refundable
Damaged or Wrong Product
If you receive a damaged or incorrect item, contact us within 48 hours with proof (images/video).
Contact Us
📧 Toyzzy5@gmail.com
📞 +92-332-6699990
📱 WhatsApp: +92-316-6809899
📍 Sialkot, Pakistan